usability

11 Jul 2008

O2 Menu

I just got a 3G iPhone and signed in to the O2 website to take a peek at my account, only to be greeted by the menu you see here.

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How not to design a menu

27 Jun 2008

Writing the post on del.icio.us's password policy got me thinking about passwords and online security again.

Having a strong password policy such as "passwords must be longer than six characters and must contain a number or a symbol and a mix of uppercase and lowercase characters" is great in theory but let's take a moment to follow Joe User as he encounters such a policy and chooses his password:

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On online security and password policies

25 Jun 2008

Hmm, I need to log in again to del.icio.us after clearing out my passwords. I wonder why my regular passwords don't work... oh well, time to start the forgotten password process.

Cool, got the email and now I'm on the site -- this should be simple:

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stu.pid.us password usability is.su.es

25 Jan 2008

Mozy Error

I've been a paid-up subscriber of the much-hyped Mozy remote backup system for about a year now. The only problem is that I haven't really used it in that time and I emailed them a few days ago to ask them to cancel my account (and I haven't heard back yet). The reason: I haven't successfully backed up once on my Mac.

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Mozy’s not all that

21 Jan 2008

Seesmic Form Validation Error

It seems like everyone is getting form validation wrong.

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Do you suffer from premature validation?