First way:

Call their premium 0870 support number and pay £??? to be told that they will send you an email with instructions on the procedure which involves sending them a fax then proceed to wait several days for said email without success.

Second way:

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Last Friday, I blogged that the late night/early morning noise in my neighborhood was driving me batty and that I had written to the council about it. Well, today, I heard back from Edward Bulger from the Environmental Health & Licensing Pollution Control Team at Brighton and Hove City Council.

From his email:

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