Comments on: Bug and workaround for Adobe Acrobat Connect (Breeze) Add-In on MacBook Pro/OS X

By: behr

behr — Thu, 04 Mar 2010 08:56:41 +0000

I have been beating my head against a wall. followed your instructions to a ‘T’ and still no dice on watching the sessions that my professor has posted through Adobe Connect Pro. i’m wondering if i need to be running OS X 10.6.x? I’m still on 10.5.8. any thoughts or reflections?

By: Aral

Aral — Fri, 22 Jan 2010 11:34:47 +0000

You’re welcome, Sara, glad it helped :)

By: Sara

Sara — Mon, 18 Jan 2010 19:22:22 +0000

Thank you so much for taking your time to post this information. My instructor had advised me to install the plug-in to share my screen with the class, and I’ve had problems since. It was so frustrating! I found this and deleted the stupid add-in from the bin folder, and that apparently did the trick! You have really helped me out! Not even the Technical Support team from my school could help me. Thanks again!

By: Bart

Bart — Wed, 23 Sep 2009 04:56:30 +0000

I’m running Mac OS 10.6.1 and Safari 4.0.3

ConnectNow crashed my browser every time I tried to enter my meeting room. The solution for me was to remove the “acaddin” folder from /Users/(yourusername)/Library/Preferences/Macromedia/FlashPlayer/www.macromedia.com/bin/

I tried lots of other things but this is the one that worked for me. Hope that helps someone else.

By: Pierre Godbout

Pierre Godbout — Wed, 14 May 2008 01:12:19 +0000

Any updates to this thread? Latest Adobe connect add-in(6X5) simply won’t work on my MacBook Pro. Tried reinstalling etc. Any ideas?

Pierre

By: Aral

Aral — Fri, 21 Sep 2007 15:49:45 +0000

Hi Zach,

Glad it helped! :)

By: Zach

Zach — Thu, 20 Sep 2007 15:31:22 +0000

Thanks for the info!
I just installed breeze yesterday (using Firefox) to do a test meeting, and could not get it to work. Found this article this morning and now it’s working like a charm. I deleted the current installation of Connect following Aral’s instructions, and then removed all the extra (more than 10) shared object folders as Brant suggested. Installed connect again through Safari and now all is well for both browsers :)

By: Aral

Aral — Tue, 11 Sep 2007 07:25:35 +0000

Thanks for sharing, Andrew :)

By: Andrew Muller

Andrew Muller — Mon, 10 Sep 2007 22:10:15 +0000

OK, a combination of Aral & Brant’s suggestions is the solution to the problem until Service Pack 3 is released.

I’ve deleted any of the Breeze related SOLs as Brant describes and then deleted the old Breeze add-n replacing it with the download that Aral’s linked to above and it works like a charm.

Note to users of dual monitors – if you’re screensharing from OS X you’ll need to screenshare from the default monitor for the app/window that you’re sharing to be properly displayed to meeting participants.

Andrew

By: Jan

Jan — Sat, 25 Aug 2007 03:17:30 +0000

I followed the exact instructions you gave, Aral, with guidance from two people much more experienced than I am, who were presenters in our meeting. I was able to hear them (that had never been a problem), but still couldn’t access my voice activation, nor was I able to share the screen with them.
Anyone have a great solution for mac book pro, other than waiting for version 6X5 to come out?