Comments on: Bug and workaround for Adobe Acrobat Connect (Breeze) Add-In on MacBook Pro/OS X

By: Bob Gotwals

Bob Gotwals — Thu, 16 Feb 2012 02:41:26 +0000

I have Snow Leopard, and Adobe Connect crashes all of the time. I think it’s related to the audio component, but have no idea. My tech support person’s solution is to “get a PC”, but, um, no, not doing that. I have a MacbookPro, pretty high end, so convinced it’s not a memory issue.

Suggestions? You’ll be my hero if you can help me figure this out!

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By: behr

behr — Thu, 04 Mar 2010 08:56:41 +0000

I have been beating my head against a wall. followed your instructions to a ‘T’ and still no dice on watching the sessions that my professor has posted through Adobe Connect Pro. i’m wondering if i need to be running OS X 10.6.x? I’m still on 10.5.8. any thoughts or reflections?

By: Aral

Aral — Fri, 22 Jan 2010 11:34:47 +0000

You’re welcome, Sara, glad it helped :)

By: Sara

Sara — Mon, 18 Jan 2010 19:22:22 +0000

Thank you so much for taking your time to post this information. My instructor had advised me to install the plug-in to share my screen with the class, and I’ve had problems since. It was so frustrating! I found this and deleted the stupid add-in from the bin folder, and that apparently did the trick! You have really helped me out! Not even the Technical Support team from my school could help me. Thanks again!

By: Bart

Bart — Wed, 23 Sep 2009 04:56:30 +0000

I’m running Mac OS 10.6.1 and Safari 4.0.3

ConnectNow crashed my browser every time I tried to enter my meeting room. The solution for me was to remove the “acaddin” folder from /Users/(yourusername)/Library/Preferences/Macromedia/FlashPlayer/www.macromedia.com/bin/

I tried lots of other things but this is the one that worked for me. Hope that helps someone else.

By: Pierre Godbout

Pierre Godbout — Wed, 14 May 2008 01:12:19 +0000

Any updates to this thread? Latest Adobe connect add-in(6X5) simply won’t work on my MacBook Pro. Tried reinstalling etc. Any ideas?

Pierre

By: Aral

Aral — Fri, 21 Sep 2007 15:49:45 +0000

Hi Zach,

Glad it helped! :)

By: Zach

Zach — Thu, 20 Sep 2007 15:31:22 +0000

Thanks for the info!
I just installed breeze yesterday (using Firefox) to do a test meeting, and could not get it to work. Found this article this morning and now it’s working like a charm. I deleted the current installation of Connect following Aral’s instructions, and then removed all the extra (more than 10) shared object folders as Brant suggested. Installed connect again through Safari and now all is well for both browsers :)

By: Aral

Aral — Tue, 11 Sep 2007 07:25:35 +0000

Thanks for sharing, Andrew :)