17 Jan 2008

Zsoldout: Bad usability in SXSW signup form

I'm trying to book a hotel for SXSW and I see that the Hampton Inn is available to Gold, Interactive, and Film registrants. I know Andy had told me that it was sold out so I'm feeling great (someone must have dropped out!) Not believing my luck, I give Andy a call to double-check that it's the same hotel then hastily hang up to finish my order before someone else gets it.

So, I click on the Bedding drop-down and see "zsoldout(3/7-3/11)"

zthanks!

zreallybadusability.

Creative Commons LicenseThe zsoldout article by Aral Balkan, unless otherwise expressly stated, is licensed under a Creative Commons Attribution-Noncommercial 2.0 UK: England License.

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zsoldout

  1. ZOMG

    Keith Peters
  2. ZLOL

    FlashGen
  3. zucks!

    Stephanie Sullivan
  4. zamn zaggy zuckers…!

    Matthew
  5. Hey man. Might be too late, but wanted to pass along my site, http://www.52shows.com. We’re having a contest and giving away a free copy of the SXSW LIve 2007 DVD. We’re asking people to comment on our site about their fantasy SXSW Lineup. Deadline to do so is Sunday, midnight, EST.

    Hope you get this in time!

    Eddie Shoebang
  6. We really appreciate all your feedback about SXSW. The online Hotel Reservation system for SXSW has improved a lot in the last few years — but it still has a long way to go. We will take your comments into consideration over the summer when implementing these improvements. You’re right – zsoldout sucks and we’re hoping to correct that first.

    By the way Hampton Inn Downtown was sold out this year for 3/7-3/12 on August 28th – the first hotel to sell out this year. After that, people cancelling and making changes has allowed another 10 or so to get in through SXSW. We have a waitlist. Contact housing@sxsw.com if you would like to be on it.

    Mary Wilson
  7. Hi Mary,

    Thanks! I’ve since booked at the Radisson. Looking forward to it :)

    Aral